What are cookies?
Cookies are used on our site for the following reasons:
a.To grant access to your Account safely, so that you are able to use the features under the "My Account" section, for example, your orders, making transactions and review your accounts.
b.To store your selection in your cart while you continue to browse the site and to process your final order.
c.To take note of the history of the pages you have visited, which items you have seen and time spent browsing the site, including which items you bought. We make use of this data to help make the site easier to use, improve the design and infrastructure and to consistently enhance the our service quality to you.
d.To evenly disperse the visitors to our site to guarantee the content is served as rapidly as possible.
Are Cookies Safe?
Yes. The data collected by cookies is anonymous. This means it does not identify you personally and they do not store passwords or other sensitive information. You can read more about cookies at www.allaboutcookies.org.
Can I turn off cookies?
Our use of advertisement tracking
In certain cases we may allow third parties co-operate with us in promoting projects to drop cookies when you visit our site. These cookies allow us to screen which adverts you see and click on when getting to our site.
These cookies are just as safe as the ones we use on our site and neither do they gather any identifying information. We do not take responsibility for the content or policies of third party sites.
How Do We Protect Your Information?
We make use of a server certificate (otherwise called a computerized testament) which identifies us and also guarantees our use of Secure Socket Layer (SSL) technology to encrypt information you send us across the web. You can check our server certificate by clicking on the lock in the address bar of your browser.
While we make every effort to offer you a secure environment, we are unable to guarantee it. Please bear in mind that even with all the precautions taken, we also are unable to guarantee the security of your personal details.
We are committed to complying with the Data Protection Act 1998 and have made this guide available to you to help you understand how and why we gather information from you, to whom such information is made available and your rights. You are able to access our Website and browse our site without divulging your personal information. However, when you register with us you will be requested to provide certain information about yourself.
What Information Do We Collect And How Do We Get It?
We gather information in one of two ways, either you give it to us when you register an account with us or we get it from a third party for example credit reference agencies.
Should you open an account with us you will be required to disclose certain information such as your name, address, credit card details and a telephone number or email address so that we can process your order, notify you of the status of your order and let you know when we have special offers and promotions.
How Do We Use Your Information?
We use the information that we collect about you to:
a.Process your transactions
b.Assess your application and to confirm your identity.
c.Administer your account
d.Maintain this website.
e.Evaluate Site usage to assist us in developing and improving the design and layout of the Site.
f.Let you know you about improvements to our services, such as alterations to the website, new services and special promotions that may interest you.
If you have given us authorization to send you promotional information about our products and services we will do so conforming with the Privacy and Electronic Communications Regulations 2003 and the Direct Marketing Association (DMA) Code of Practice.
Who Do We Disclose The Information We Collects To?
We make use your data for purposes other than providing you with an online shopping facility. For this reason we may divulge your information to:
- Credit Reference Agencies
- Partnership who assist us in fulfilling your order or process your data
We may incorporate your information with other data collected from other companies and use it to improve and personalize your experience.
From time to time, we make portions of our customer list available to partner companies. If you do not wish for your name and mailing details to be made available, or no longer would like to receive a catalogue or wish to notify us of duplicate mailings, please call our customer service department. We is committed to respecting your privacy.
Keeping in Touch with You
We would like to keep abreast of the current information about new product ranges, special offers and enhancements to this site.
If you prefer that we do not contact you, you can ask that we stop using your information and that we stop sending information to you, call our customer service department.
It is possible that you will continue to receive emails which are already on their way to you for a short period of time while your request is being handled.
As part of our endeavors to further improve the service we provide to you, phone calls may be recorded or monitored and used for quality control and training. We will also monitor emails that are sent to and from our customers.